Out of respect and care for the protection of public health against the COVID-19 virus, AutoKan Rental follows certain policies:
Cleaning and disinfection: All vehicles are cleaned and disinfected immediately upon return, ensuring they are safe for future customers. This includes disinfecting high-touch surfaces such as door handles, steering wheels and gearshifts.
Contactless check-in and check-out: Contactless check-in and check-out procedures are applied to minimize physical contact between customers and staff. This can include online or mobile check-in and check-out, self-service kiosks and curbside pickup and drop-off.
Mask policy: Wearing a mask is optional. The requirements for the use of masks by customers may change, following the public health rules as defined by the Ministry of Health.
Flexible cancellation policy: Flexible cancellation policies are in place to allow customers to cancel or amend their bookings without penalty if their travel plans change due to COVID-19.
Reduced capacity: The number of customers allowed inside the offices of Autokan Rental is 4 people.